The wording below forms essential terms and conditions of the vehicle for hire contract. Please ask us any questions prior to signing and dating these terms and conditions.
Acknowledgement and acceptance of these terms is a condition of hire and the customer is deemed to have read and accepted them upon submission of the reservation paperwork and non-refundable deposit or non-refundable payment in full.
NO FOOD, DRINK, GIFTS OR GIFT BASKETS, SMOKING, VAPING, EATING, DRINKING (except if we provide water for you), LUGGAGE OR BAGGAGE OF ANY KIND IS ALLOWED IN THE VEHICLE, these vehicles are rare and expensive luxury collector vehicles and do not have room or safe space for luggage or baggage (All luggage and baggage MUST BE PRE-DELIVERED to your final destination ahead of your event service date). NO PETS ALLOWED IN OR AROUND THE VEHICLE.
NO ILLEGAL OR IMMORAL ACTIVITY ALLOWED, NO WEAPONS ALLOWED, CONCEALED OR OTHERWISE.
WE CAN ONLY TRANSPORT THE PASSENGERS. WE CAN ONLY BRING YOU DIRECTLY BETWEEN LOCATIONS. WE CANNOT JUST "DRIVE AROUND".
The ride may be terminated at any time for any reason if the driver feels unsafe or passengers are not listening to the driver and or respecting the company's rules.
ALL PASSENGERS MUST USE SEAT BELTS (IF EQUIPPED). All minor children must ride with a parent. The fines for violation of any of these terms start at $100 per violation (i.e. $100 per bag). For your safety and ours, and to avoid fines, please have one of your guests take any items (i.e. food, drink, bags (makeup, overnight, etc.), gifts, gift baskets, clothing, etc.) in their vehicle for you.
We custom quote all job requests. All quotes are job specific, good for 24 hours and are subject to change with any changes made afterwards. Additional charges may apply (i.e. fines, overtime rates, damage charges, and post midnight surcharges) if applicable. All reservation monies are non-refundable and are due immediately unless a payment plan agreement is reached by both you and us by mutual consent.
If you are on a payment plan, full payment is to be made no later than four weeks prior to your event. We do have a payment plan available at no extra charge to help you budget the cost of your reservation for the vehicle. Ask us about it when you call.
No refunds will be made for cancellations you make (no matter how far in advance) once payment is received and the vehicle is reserved.
We will not show up for your event if payment is not received in full at least four weeks prior to your event and you will forfeit all monies you have on the account with us.
We reserve the right (at our discretion) to refuse to provide service if inclement or unsafe weather conditions occur. These conditions include but are not limited to excessive temperature (hot or cold), rain, or snow, ice, wind, or hail, narrow roads and routes without guard rails on the road. For the safety of our passengers and drivers during the months of December through March we will only commit to provide service when we have access to the weather forecast for your requested day of service and decide we can proceed safely on your day of service. We will take and hold your request, but take payment and book your ride only after we decide the weather will permit us to serve you safely (only during December through March)
You are responsible for determining the departure time from your home, church, venue, etc. Once that time is agreed to in our contract the passenger(s) will be given a 10 minute grace period from the contractually agreed upon time to board the vehicle and depart. After the 10 minute grace period expires, overtime charges will accrue and be due. this is due to the fact that many events, especially weddings, run overtime. Please do not "build in early arrival time" for us, if you do, you will be billed extra for that time at the current rate. Please do not anticipate our arrival time as we will leave early enough to arrive in time for your departure (under normal travel circumstances). We are not responsible for traffic delays, acts of God, or other circumstances beyond our control. TIME CHANGE REQUESTS WILL BE MADE IF POSSIBLE ONLY UP UNTIL THE WEEK BEFORE YOUR RESERVATION DATE. WE WILL NOT MAKE ANY TIME CHANGES ON YOUR EVENT DATE. HOWEVER, IF WE ARE ABLE TO, WE WILL ACCOMMODATE AN EXTENSION OF TIME AT THE PREVAILING RATES (INCLUDING AFTER MIDNIGHT HOURLY RATE AND POST MIDNIGHT SURCHARGE EXTRA CHARGES). Paying extra for delays or additional charges is your responsibility.
Due to increased risks of operating our cars at night, we are contracting with you to bring you DIRECTLY FROM YOUR PICK UP LOCATION TO YOUR DROP OFF LOCATION. We cannot "drive you around" in any other manner. You are responsible for paying for the time it takes us to drive the vehicle to your first pick up from our location through the time it takes us to drive the vehicle from your last drop off back to our starting location. This will be included in the quote amount we give you. We bear no liability for acts of God or vehicle break downs on the job, this is a risk you accept for using our antique and classic vehicles. In the unusual case that a break down occurs, you will need to find alternate transportation to your destination.
We will need a major debit card on file to put a hold on or charge in case of overtime, extra charges, damages or fines or you can send us a deposit fee. By signing these terms and conditions of vehicle rental, you expressly consent to let us charge you for any overtime, extra charges, damage charges or fines immediately or when we close out your job. You are responsible for damages caused by you, the guests at your event or anyone in or near the vehicle while we are on your job.
Delays in departure, any wait time for any reason, or any other charges will be billed at the rate of $400 per hour (except fines, damages and post midnight surcharge) up through midnight. If your job runs past midnight (including our return travel to our originating location), the hourly rate will be $500 per hour starting at midnight (even if you boarded and exited the vehicle before midnight) and a post midnight surcharge fee of $150 will also be added to your job when your job is closed out. Overtime is charged in quarter hour increments. YOUR EVENT PLANNER IS NOT A PARTY TO YOUR CONTRACT WITH US AND HAS NO AUTHORITY TO DISCUSS OR CHANGE THE TERMS OF YOUR CONTRACT WITH US. IF YOU RUN LATE OR DELAY US (FOR ANY REASON) EXTRA CHARGES WILL HAVE TO BE CHARGED BY US. PLEASE TELL YOUR EVENT PLANNER AND PHOTOGRAPHER TO KEEP THINGS ON SCHEDULE TO AVOID EXTRA CHARGES. Your booking includes the car and the driver only. Our drivers are not authorized to nor have the power to change the details of your contract, change your route, make additional stops, take additional passengers, or make change or collect payment (except for tip money). Once we leave, that ends our job with you, if we return (i.e. do "the arrival", then leave and do "the departure", or do a return trip) that will be considered a second and separate job subject to availability, minimum fees, hourly rates and all other charges.
Please do not ask us to leave your job and then come back later in an attempt to try to save money. Our drivers work by the hour to support their families, you need to be prepared to pay us to stay on your job or let us serve someone else so we can continue to have them make money to support their families.
If you need both an arrival and a departure they need to be reserved and paid for together but will be considered two separate jobs. We will be glad to let you know if we can accommodate both reservations or only one of them for you (please let us know when you contact us if this is the case).
We need to know if any sparklers, flames, pyrotechnic devices (fireworks), or chemicals will be used (usually for Grand Exit) on your job. Our insurance company gives us strict distance and safety guidelines to prevent injury to us, you, your guests and our vehicle (sparks and gas, and sparks and car paint jobs and fabrics don't mix very well together). IF YOU HAVE A SPARKLER DEPARTURE YOU ARE RESPONSIBLE FOR YOUR AS WELL AS YOUR GUESTS BEHAVIOR AND DAMAGES TO OUR CAR FROM YOUR OR THEIR USE OF SPARKLERS OR ANY OTHER KIND OF DEVICE IN USE AT YOUR WEDDING/EVENT. We need to know if your guests will be using glow sticks. NOTHING MAY BE THROWN AT YOU OR THE VEHICLE FOR ANY REASON BY ANYONE. ANY RESULTING DAMAGES FROM DOING SO WILL BE THE RESPONSIBILITY OF THE PERSON(S) SIGNING THE TERMS AND CONDITIONS OF VEHICLE RENTAL.
Your guests need to stay at least 30 feet from our vehicle AT ALL TIMES, especially if they are holding or using any kind of flame (sparklers, cigarette, cigar, lighter and such) or glow sticks.
Please let your photographer, event planner, etc. know about our overtime policy in advance. They need to be prepared to follow our rules and the terms of this contract so that they don't waste your money by causing you to go overtime and result in us charging you extra for overtime. Remember, this is your contract with us, not our contract with them! Overtime and any other applicable charges will be charged to the debit card on file immediately when we close out your reservation.
We try to service all of North Carolina. Sometimes, we are unable to do so due to dangerous road conditions, driving distance, or physical limitations of travel conditions on our cars. Call us to see if we can serve your area.
We endeavor to leave a time buffer between bookings and we run on a tight time schedule therefore we reserve the right to leave your venue if you do not depart on schedule or are running late (and do not make payment arrangements with us for an extension of time). We will attempt to text the contact number you give us as the contact number for the day/night of your event as your departure time approaches. If we get no response, we will leave on schedule as agreed in your contract with us. When we send our text message(s) you will then have to make a choice to leave with us on time, agree to pay extra time charges or remain and provide for alternate transportation at your expense. You will not be refunded if you run late and we leave as a result. We make every effort to ensure that our vehicle is in excellent condition both visually and mechanically through regular detailing and frequent servicing. It is a condition of our service that our drivers carry no money, make no change and accept no liability for: loss, injury, theft of your property, mechanical failure or acts of God, no refunds will be given and you release us from all liabilities.
If you leave your property inside the car, you do so at your own risk. Drivers do not have the authority to "watch your belongings" for you. Take your belongings with you each time you exit the vehicle.
The customer acknowledges that antique/classic cars are subject to an increased possibility of breakdowns and mechanical failure and it is a condition of service that the customer accepts the responsibility for this risk in exchange for the aesthetic pleasure and photo opportunity that our antique/classic car provides. Further to this, it is stipulated that our contract is not for the provision of leisure or entertainment and the antique electric accessories (if so equipped) are just props "for show" and may not be in working order. Since it is illegal to stand through the sunroof (if so equipped) it has been sealed, and is just to let in extra light (should you choose). If you are renting a convertible from us, you may not sit on the top mechanism or the trunk of the vehicle as this damages the top mechanism and the vehicle and you must remain seated at all times. Also, a convertible top can only be operated if the weather permits. The convertible tops "shrink" in cooler temperatures and as a result will not go back in place, so therefore we reserve the right of refusal (at our discretion) to open or raise or lower a convertible top for any reason whatsoever. We also reserve the right to place a "Hard Top" on any convertible during the fall through the spring or during inclement weather (to protect our passengers and our investment in our vehicles). We also reserve the right to substitute a "roofed" car in place of a convertible if there is inclement weather (including rain). You expressly allow us to use pictures we take of you and your wedding departure/arrival (or the people you are buying our service for) for social media posting and promotional purposes by agreeing to and signing these terms and conditions of vehicle rental. It is vital that you read and understand our terms and conditions, and ask us any questions before making a booking. THESE ARE JUST THE HIGHLIGHTS OF OUR TERMS AND CONDITIONS, YOU WILL RECEIVE AN UPDATED COPY WHICH YOU WILL INITIAL, SIGN AND DATE THAT WILL BECOME A PART OF YOUR CONTRACT WITH US WHEN YOU ARE READY TO BOOK OUR VEHICLE. Now that all that legal stuff is out of the way...we'd like to say, "Thank you for choosing us, we look forward to serving you and all of us having a great time on your special day".